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FAQs & Our Policy

Before you book your appointment it is important for you to be ready. If any of these contraindications apply to you, you may be ineligible to receive the treatment as it will lead to poor results and not satisfactory for you.

  • Must be 18 years old.

  • Cannot be pregnant or breastfeeding.

  • No Botox or Fillers 4 weeks prior to the appointment

  • Cannot be on Accutane. You should wait at least 6 months before getting any PMU service done.

  • Must have discontinued any Retinol, Retin-A, Fish Oil or any type of blood thinner at least SEVEN days before getting the treatment.

  • No acne, blisters, rashes, bruises, fresh scars, or any type of open wound on the treated area.

  • Cannot have eczema or psoriasis on the procedure area.

  • No active skin cancer in the area to be treated.

  • No cancer, diabetes, high blood pressure or mitral valve disorder.

  • Anyone that has anxiety or anxiety medication.

  • Anyone that has experienced seizures and is on medication for this.

  • In case you are taking chemotherapy or radiation. Must consult with your doctor prior to scheduling the appointment.

  • Cannot be allergic to metals, pigments, epinephrine and lidocaine.

  • If you have healing disorders (keloids) not suitable to get Microblading. Powder Brows is the best option.

  • Must not have taken alcohol or caffeine in the past 24 hrs

  • If you are planning to take the Covid Vaccine or booster. There should be a waiting time of 10-12 days after receiving the final shot.

If you have any other major health issues, please consult with your physician first. Your health is more important. Thank you!


Care Instructions are provided to achieve optimal results, but there is NO guarantee made as we have no control what happens during the healing process.

A deposit is required in order book and confirm your appointment. Please note that all deposits are non-refundable. The deposit is to ensure you are serious about booking your appointment and will be deducted from your overall cost. Cancellations will automatically result in a forfeit of your deposit.

A minimum of 48 hour notice is required to reschedule your appointment without penalty. Less than 48 hours notice will result in the forfeit of your deposit and a new deposit will be required to reschedule your appointment. Failure to show up to your appointment without notice will results in a charge of the full cost of the service to the card on file – this includes all bundled touch-ups.

Please contact us if you are going to be late for your appointment. Being more than 25 minutes late may result in a forfeit of your deposit and the cancellation of your appointment. A new deposit will be required for rebooking a new appointment. ALL DEPOSITS ARE NON-REFUNDABLE.

If you have had your eyebrows previously micro-bladed or tattooed by another artist, a clear photo must be sent in and approved before booking an appointment. We must ensure we have a workable canvas and in some cases the previous work may be too dark to achieve optimal results. Failure to provide a photo prior to booking may result in a forfeit of your deposit.

Touch ups must be booked no sooner than 4 weeks following your appointment. You must allow your skin to heal before any additional work can be done. We withhold the right to not work on clients who have yet to properly heal. Failure to follow this time line and premature booking may result in a forfeit of your deposit.

All transactions are final and no refunds will be issued!

  • How much does a touch up cost?
    The cost of a touch up depends on the length of time since your previous treatment. The longer the time, the more pigment has likely faded, the more work needs to be done to touch up your brows. We will review all pricing with you in your consultation!
  • Can I return to my normal activities immediately following the treatment?
    You will have very clear instructions for aftercare, which is essential in the healing process in order to achieve the best results. There are certain limitations regarding sun exposure, sweating, going in a pool, etc. for a brief time after the treatment.
  • How often will I need to touch up?
    If it is performed properly, the results should last anywhere between 18 and 24 months. Once pigment from the procedure begins to noticeably fade, you’ll need to come back for a “touch-up” application. Touch-ups can be necessary every six months or every year, depending on your skin type and preferred look
  • How long does it take for any PMU procedure to heal?
    It takes approximately 7-14 days for the treatment to heal over, and about 1 month for the color to fully set in.
  • Does it hurt?
    We use a topical anesthetic so there is very little discomfort. In fact, many clients fall asleep during the treatment!
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